Introduction

At Mehjal (“we,” “our,” “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us. By using our services, you agree to the collection and use of information in accordance with this policy.

  • Information We Collect

    We collect various types of information to provide and improve our services, including: Personal Information: Name, email address, phone number, shipping/billing address, and payment information. Account Information: Username, password, and purchase history if you create an account on our site. Technical Information: IP address, browser type, device information, and browsing behavior via cookies and other tracking technologies. Transaction Data: Payment details and information regarding the purchases you make.

  • How We Use Your Information

    We use your personal information for the following purposes: Order Fulfillment: To process, fulfill, and manage orders placed through our website. Communication: To send you updates regarding your orders, special offers, and newsletters (if you opt-in). Customer Support: To respond to your inquiries, provide customer service, and resolve issues. Personalization: To enhance your shopping experience by personalizing product recommendations and offers. Legal Compliance: To comply with legal obligations, such as tax reporting or fraud prevention.

  • How We Share Your Information

    We may share your information with third parties in the following cases:

    • Service Providers: With third-party vendors who help us with payment processing, shipping, and website analytics.
    • Legal Requirements: If required by law, we may disclose your information in response to legal proceedings or to protect our rights.
    • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • Cookies and Tracking Technologies

    We use cookies and similar technologies to collect information about your interactions with our website, such as pages visited and time spent on our site. This helps us improve user experience and marketing efforts. You can modify your cookie preferences in your browser settings.

    • Data Security

      We implement security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

  • Your Rights and Choices

    You have the following rights regarding your personal data:

    • Access: You can request a copy of the personal information we hold about you.
    • Correction: If your information is inaccurate or incomplete, you may request to have it corrected.
    • Deletion: You may request that we delete your personal data, subject to legal requirements.
    • Opt-Out: You can unsubscribe from marketing communications by clicking the "unsubscribe" link in our emails or by contacting us.
  • Third-Party Links

    Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. Please review their privacy policies for more information.

  • Children’s Privacy

    Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us to remove such information.

  • Changes to This Privacy Policy

    We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this policy periodically for any updates.

  • Contact Us

    If you have any questions or concerns about this Privacy Policy, please contact us at:

    Email: [email protected]
    Phone: +91-265-2772474